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Practice, Practice, Practice
•Communications systems must be tested regularly for reliability
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•All potential users of the system should be included in the testing
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•Keep contact information up-to-date to back-up communications systems
Speaking Points
•Regularly testing the system will identify problems in the equipment itself, in the education of potential users of the system, and in the protocols for the system.

•You should regularly review your contact lists because people and numbers change, and a system only works when you can reach someone else at the other end of the line.